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Customer Success Manager

Hays Specialist Recruitment Limited
Posted 2 days ago, valid for 6 hours
Location

Oxford, Oxfordshire OX4 2WA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a well-established start-up that has been operating for over 10 years, providing business management services both in the UK and internationally.
  • They are seeking two experienced Customer Success Managers to handle growing client portfolios in a B2B service environment.
  • Candidates should have a minimum of 2-3 years of experience managing clients and must be flexible to travel 2-3 times per month, primarily in the south-east.
  • The salary for this role ranges from £35,000 to £38,000, with an additional 20% performance-related bonus and a hybrid working policy.
  • In return, employees will benefit from a generous benefits package and ample parking at the office.

Your new companyThis start-up that has been going for over 10 years now has grown from strength to strength, offering business management services across the UK and abroad. Due to continued growth in their UK and International business, they're now looking for two experienced Customer Success Managers to manage growing portfolios.Your new roleYour day to day will be responsible for looking after a group of clients within a particular sector. You will deal with the day to day of the accounts, monitor client usage, engage in meetings (both face to face and over Teams/Zoom) and listen out for/pitch for new business opportunities.What you'll need to succeedYou will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2-3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally.What you'll get in returnIn return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% performance related bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. There is also a generous benefits package. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.