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Adecco are currently recruiting for an End User Device Engineer, for a large organisation based in Oxfordshire on a contract basis. The successful candidate will have experience within general desk side support and physical Desktop PC installations with Windows 10, smartphones, laptops and desktops. Please note this position requires you to have a Full UK Driving License, you will be provided with a company vehicle.
The day rate will be 250 inside IR35 paid to Umbrella and will require DBS like vetting with the contract expected to conclude at the end of March 2026 (extensions likely). This is a full time position (37.5) Monday to Friday, 09:00-17:00.
Duties will include:
- Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems
- Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles
- Support the schedule of moves, projects, events and tech provides providing a proactive service
- Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers
You must have:
- Experience with a previous large scale Windows migration
- Ability to cope under pressure
- Pay great attention to detail
- Excellent experience with supporting Windows 10
- Excellent customer facing skills, comfortable working with all different levels of staff
- Good communication skills
