IT End User Support Specialist - On-site - Thame
We are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users.
This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time.
Role Responsibilities:
* Provide high quality End User IT support to colleagues and stakeholders across the business
* Act as a key point of contact for the wider business and the IT Support function
* Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed
Experience and Skills:
* Experience with SCCM or Intune
* Confidence administering and maintaining networks
* Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management
* Strong background of troubleshooting hardware and software related issues
* Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification
* Excellent knowledge of O365 and Microsoft OS's
* Understanding and experience of Active Directory, Azure AD, and Exchange
Benefits:
* Company pension plan up-to 7% employer contribution
* Life Insurance up-to 2x your annual salary
* 25 Days Holiday per year
Back to searchEnd User Global IT Support
Insignis
Posted 4 days ago, valid for a month
Oxford, Oxfordshire OX1 1HB, England
£35,000 per year
Full Time
Retirement Plan
Life Insurance
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Sonic Summary
- The IT End User Support Specialist position is available on-site in Thame, requiring candidates to have at least 2 years of relevant experience.
- The role involves providing high-quality IT support to colleagues and stakeholders, ensuring users can effectively utilize hardware, software, applications, and devices.
- Candidates should be proficient with SCCM or Intune, have experience with various hardware, and possess a strong troubleshooting background.
- The position offers a competitive salary with benefits including a pension plan with up to 7% employer contribution, life insurance up to 2x the annual salary, and 25 days of holiday per year.
- Ideal candidates will have experience in an ITIL environment and hold an ITIL V3 or V4 certification.
