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- Room Inspections: Conduct routine checks to ensure rooms meet cleanliness, safety, and maintenance standards. Identify and report any damages or issues.
- Room Clearance: Oversee the process of clearing rooms, ensuring smooth transitions between occupants. Handle lost property appropriately.
- Reception Cover: Provide front desk assistance, including welcoming guests, answering inquiries, and managing calls or bookings as required. Maintain a professional and friendly demeanor.
- Building Patrols: Conduct regular patrols to ensure security, report any unusual activity, and address concerns proactively. Monitor access points and ensure compliance with safety procedures.
- Customer Service: Assist visitors and residents with inquiries, provide helpful information, and ensure a positive experience within the building. Handle complaints effectively and professionally.
- Excellent attention to detail and ability to follow procedures effectively.
- Strong communication and interpersonal skills, with a customer-focused approach.
- Ability to handle a variety of tasks and work independently when required.
- Previous experience in hospitality, security, facilities management, or customer service is beneficial but not essential.
- A proactive attitude with a problem-solving mindset.
- Opportunity to work in a dynamic environment with a supportive team.
- Competitive salary and benefits.
- Career progression opportunities within a growing organization.
- Full training and guidance provided to help you succeed.
