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Adecco are pleased to be recruiting for a Operational Communications Technician to join the Civil Nuclear Constabulary (CNC).
Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded)
Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a
Contract: Permanent, full-time 37.5 hours per week
Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations.
The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies.
The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN, Airwave's replacement.
Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC.
Job Purpose:
- Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas.
- Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment.
- Provide an intelligent delivery function and additional resilience in support of the activities of the team.
- Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion
Technical/Specialist:
- Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc.
- Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities.
- Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units.
- Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience.
- Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards.
- Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years.
Knowledge & Skills Required:
- Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline.
- Experience of operating in teams with cross-functional stakeholders
- Demonstrable experience of effective planning, production of documentation, impact assessments and change control.
- Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role.
- Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them.
- Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes.
- Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities.
Apply Now:
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force.
Important Eligibility Information:
Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered.
Please note that any job offer made by the Force will be subject to Police Vetting procedures.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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