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Lodge Porter / Receptionist
Location: Central Oxford
Salary: £29,000 £33,000 per annum + £1,730 Oxford location allowance, plus excellent benefits
Hours: 12-hour shifts (days and nights) on a 16-day rota
An esteemed Oxford institution is seeking a Lodge Porter / Receptionist to join its front-of-house and security team. This is a varied and responsible role combining reception, security, and customer service duties in a prestigious and historic environment.
Key Responsibilities
- Act as the first point of contact for staff, students, and visitors, ensuring a professional and welcoming reception service.
- Maintain campus security through regular patrols, CCTV monitoring, and access control.
- Respond appropriately to emergencies, incidents, and fire alarms in line with safety procedures.
- Manage deliveries, mail, keys, and valuables entrusted to the Lodge.
- Assist with guest arrivals and departures, events, and visitor admissions.
- Handle telephone and general enquiries efficiently and courteously.
- Support the training of new Lodge staff and contribute to the smooth daily running of the Lodge.
Essential:
- Experience in customer service, security, or similar front-of-house work
- Strong interpersonal and time-management skills
- Fluent written and spoken English
- Physically fit and able to respond quickly in emergencies
Benefits
- Enhanced contributory pension scheme
- Free meals on duty
- Access to sports facilities and healthcare scheme
- Cycle-to-Work and bus pass schemes
- Generous holiday entitlement
Additional Information
This is a shift-based position (including weekends and bank holidays). The successful candidate will be required to undergo enhanced DBS clearance.
If you are dependable, customer-focused, and enjoy working as part of a team in a unique environment, we’d love to hear from you.
