Back to search
FRENCH SELECTION (FS)
French speaking Customer Service AdvisorLocation: Innerleithen ScotlandSalary: up to £28,000 per annum depending on experience plus bonusRef: 4251FC
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4251FC
The company: An exciting opportunity to work at a company who operate on an international level within the fabric industry
Main duties: Providing an outstanding level of customer service as well as administrative support to the sales team
The role:- Answer calls and emails ensuring a prompt response- Resolve customer complaints and escalate as needed- Be responsible for processing orders and stock control- provide aftersales support as well as inform customers of promotions and new releases- Dispatch samples to international customers- Maintain and update customer records- Manage returns including credit processes- General administrative duties- Liaise with internal departmentsThe candidate:- Fluent in French essential- Any additional language a benefit- Experience in customer service or sales support a plus- Excellent communication skills- Willingness to learn- Outstanding attention to detail with strong organisational skills- Dynamic, confident and ability to work under pressure
The salary: up to £28,000 per annum depending on experience plus bonus
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
