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Membership Representative (Remote - Midlothian, Dumfries & Galloway & Scottish Borders)
Salary: ÂŁ36,816 per annum Car/Travel: Car provided or allowanceHours: 35 per week - Monday to Thursday 8:30am-5:00pm, Friday 8:30am-2:30pmLocation: Remote with regular travel across Midlothian, Dumfries & the Scottish BordersOffice Base: Occasional attendance required at the head office in MidlothianHolidays: 30 days including public holidays (pro rata in year one)Contract: Permanent, with a six-month probation periodEquipment Provided: Laptop and mobile phone
About the Role
We are seeking a Membership Representative to join a respected professional membership organisation. This role is ideal for someone who enjoys working autonomously, is confident engaging with a wide range of people, and can deliver excellent support and service across their region.
You’ll act as the main point of contact for members within your area — supporting existing relationships, encouraging new member applications, and promoting the organisation’s services, events, and training.
This is a remote role, but travel across your territory is essential, along with occasional visits to the organisation’s Midlothian-based office.
Key Responsibilities
- Build strong relationships with existing and prospective members
- Promote services, training opportunities, and key industry updates
- Support and attend local events, drop-in sessions, and briefings
- Provide administrative support, including reporting and minute-taking
- Liaise with internal teams to assist with membership payments
- Maintain a high standard of customer service and professionalism
What We’re Looking For
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Word, Excel, Outlook, and general IT systems
- Strong organisational skills and the ability to manage your own workload
- Friendly, professional approach with confidence engaging in person and online
- Experience in a customer-facing or membership-based role
- Knowledge of the Scottish construction industry is an advantage, but not essential
- Ability to work well independently and as part of a wider team
How to Apply
If you're ready for a role that combines independence, variety, and the chance to work with a highly regarded industry body, we’d love to hear from you.
