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Client Relationship Manager

Michael Page Finance
Posted 8 hours ago, valid for 2 days
Location

Penrith, Cumbria CA11 0RZ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role involves maintaining and developing client-business relationships while delivering high-quality compliance and advisory services.
  • Candidates should have a minimum of two years of relevant experience in accountancy and client management.
  • The position offers a salary of up to £45,000, along with a large bonus paid twice yearly.
  • The firm is recognized for its innovative approach and has received awards for both business performance and employee treatment.
  • Successful applicants will benefit from significant development opportunities within a supportive and family-oriented company culture.

To make a positive and proactive contribution to the team achieving the annual business plan by maintaining and developing client-business relationships and providing a consistently high quality service to clients through efficient and timely completion of compliance and business related advisory services to all the practices clients.

Client Details

Established mid tier firm with offices across the North West of England.

Continuous development of people and systems has given the client the opportunity to be forward thinking and take innovative advice led service to clients.

Recently award winning from both a business and its treatment of employees perspective.

Description

  • To deliver Customer Care Programme to your portfolio adding real value to their business
  • Aims for each client: To keep your tax liabilities to a minimum, To help improve your profitabilit, To invest your wealth wisely and protect you, the family & your business
  • To plan, prepare and review financial accounts
  • To highlight and discuss barriers to work being completed within budget or opportunities for generating income
  • To clear outstanding queries with the client before discussing the file and final accounts with the Client Portfolio Manager/Managing Director/Partner, prior to the client meeting
  • To prepare Business Tax Computations (Income Tax) for review
  • To prepare/ensure the preparation and submission of VAT returns on behalf of clients
  • To maintain/ensure that client's accounting records and management accounts information is maintained as required
  • If required to prepare monthly/quarterly/half-yearly Management Information reports and advise clients on ways to improve their profitability or cash flow. This could include competitor analysis, pricing reviews, preparing dash boards, spotlight or Profit cents reports
  • To work at client's premises as required, to work on special projects as required, from time to time undertake other tasks as may be reasonably required

Profile

  • To have commercial awareness, identifying opportunities for additional fees from or services for clients and taking advantage of networking opportunities that could engage new clients
  • To be effective in all aspects of accountancy work, completing and delivering a finished job within agreed timescales and budgets
  • To deliver consistent high quality proactive client service, ensuring that a positive day to day client relationship is maintained
  • To ensure client satisfaction at all times, resolving outstanding issues in a timely manner
  • To work with the team in delivering and achieving the practice's annual Business Plan
  • To work with the Managing Director to set up and operate systems and procedures that ensure best and most efficient practice and help to develop the business
  • To have a good understanding of computer based accounts preparation software, relevant software used by clients and be efficient in analysing the reports generated by these systems
  • To keep up to date with changes in relevant laws and regulations
  • To have and develop the 'soft skills' necessary to relate to clients and deliver client services

Job Offer

Salary up to £45,000

large bonus paid twice yearly

Huge development opportunities for the right candidate

Great cultured firm with a family feel and close-nit approach to business

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.