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Customer Account Executive

CUBE Consulting
Posted a day ago, valid for 10 days
Location

Pentre Maelor, Wrexham Principal Area LL13 9QE, Wales

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The job opportunity is for an experienced business customer account advisor who excels in listening and problem-solving.
  • Candidates should have a strong level of customer service experience and the ability to think critically to provide effective solutions.
  • The role involves handling inbound calls from business customers and resolving any issues they may have.
  • The position offers excellent career prospects and requires a commitment to work Monday through Friday from 8:30 am to 5:00 pm.
  • Salary details are not specified, but relevant experience is expected.

Are you an experienced business customer account advisor who listens well, understands the needs of customer and can think on their feet to provide the best solutions to issues raised ? If so this could be the opportunity for you ! Great company to work for with excellent career prospects.

Day to day as a customer account advisor you will be :

  • Speaking to business customers over the phone to resolve any issues that may have arisen
  • Inbound call handling
  • Provide solutions to business customers which are mutually agreeable moving forward
  • Update the in house system with any progress

You will be a good listener, resilient with a good level of customer service experience and have a level of common sense to be able to look at the bigger picture when providing solutions - Monday - Friday 8:30am - 5:00pm

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.