Care Home Administrator

Join Our Team as a Care Home Administrator!

Are you an organized, compassionate professional with a knack for keeping things running smoothly? We're looking for a Care Home Administrator to be the heartbeat of our home-managing day-to-day operations, supporting our care team, and ensuring residents and families feel welcome and cared for. If you thrive in a fast-paced environment and have a passion for making a difference, we'd love to hear from you!

• Provide comprehensive administrative support to the Care Home Manager, Staff Supervisor and larger care home team.
• Handle enquiries from residents, families, and professionals in a friendly and professional manner.
• Maintain accurate records of residents, including admissions, discharges, and personal details.
• Support the staff supervisor with staff rotas, absence tracking, and HR-related documentation.
• Oversee invoicing, petty cash, and ordering of supplies within budgetary guidelines.
• Ensure compliance with CQC and data protection regulations through accurate documentation and timely reporting.
• Support recruitment processes including advertising roles, arranging interviews, and onboarding.
• Assist with event planning and internal communications to create a positive environment for residents and staff.

• A high-quality work environment
• Career pathway, supported by training and development opportunities
• Opportunity to work with a progressive and forward-thinking organisation
• Reward and recognition scheme
• Onsite parking

Essential:

• Proven experience in an administrative or office management role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Discretion and confidentiality with sensitive information.
• A friendly, compassionate manner and a commitment to supporting the care environment.

Desirable:

• Experience working in a care home, healthcare, or social care setting.
• Knowledge of care regulations and CQC standards.
• Familiarity with care management systems (e.g., Nourish, Maxtime)

Cornwallis Care Services is a family run business that started life in 1989. Since then we have grown to become one of the leading providers of care in Cornwall.

We support and care for over 300 people in our residential and nursing homes across the county, from Looe to St Ives.

We are dedicated to making improvements wherever we can, and are never satisfied with the status quo. We ensure that everything we do is continually reviewed. We get regular feedback from residents, their families and visitors, on the occasions we find shortcomings we are quick to put them right and review what happened.

By putting quality first in everything we do for each person we support and for all our staff, we endeavour to be the service provider and employer of choice in the communities we serve.