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Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 7 days ago, valid for 10 days
Location

Perth, Perth and Kinross PH1 5AX, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays Recruitment is supporting a growing organization in Perthshire with a new position ideal for recent graduates.
  • The role requires experience in a customer-facing, retail, or sales position, and involves addressing customer queries and promoting satisfaction.
  • Candidates should possess a proactive attitude, excellent communication skills, and proficiency with IT and CRM software.
  • The position offers a competitive salary, performance-based bonuses, and a hybrid working policy with opportunities for professional development.
  • Frequent travel across Scotland is required to meet with clients and understand their needs.

Your new company Hays Recruitment is delighted to be supporting a growing local organisation with an exciting new position to support their established team based in Perthshire. This is an opportunity to kick-start your career in a fast-paced and dynamic environment and would suit a recent graduate with experience in a customer-facing, retail or sales-focused role.Your new role

  • Address customer queries and promote customer satisfaction
  • Develop and maintain strong relationships with clients
  • Maintain accurate records of client interactions
  • Work closely with internal teams
  • Ensure customer retention and loyalty
  • Identify new opportunities and client leads
  • Frequent travel required to meet with clients across Scotland to understand their needs and provide a tailored service

What you'll need to succeed

  • Experience in a customer-facing, retail or sales position
  • Proactive attitude
  • Ability to build rapport and develop professional relationships
  • IT skills and proficiency using CRM software
  • Excellent written and verbal communication skills

What you'll get in return

  • Competitive salary and performance-based bonuses
  • Travel allowance
  • Hybrid working policy- opportunity for frequent home-working
  • Opportunities for professional development and career growth
  • Supportive and collaborative work environment
  • Generous annual leave package

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.