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Location: PE6, Market DeepingReports to: Practice Manager Job Type: 3 or 4 days a weekSalary: £12.50ph
Job Summary:We are seeking a highly organized and friendly Administrative Assistant to join our clients' busy GP surgery. The ideal candidate will play a key role in ensuring the smooth day-to-day running of the practice by providing administrative and clerical support to the healthcare team and delivering excellent service to patients.
Key Responsibilities:- Greet and assist patients in person and over the phone in a professional and courteous manner
- Schedule and manage patient appointments using the practice’s clinical system
- Maintain accurate and up-to-date patient records and documentation
- Handle incoming and outgoing correspondence, including emails and post
- Process repeat prescription requests and liaise with pharmacies as needed
- Support the clinical team with administrative tasks such as scanning, filing, and data entry
- Ensure the reception area is tidy and welcoming
- Assist with the preparation of reports, audits, and other documentation
- Maintain confidentiality and adhere to data protection regulations at all times
- Perform other duties as required to support the smooth operation of the surgery
- Previous experience in an administrative or receptionist role, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and clinical systems (e.g., EMIS, SystmOne – if applicable)
- Ability to work independently and as part of a team
- High level of discretion and confidentiality
- Knowledge of medical terminology
- Experience working in a GP surgery or NHS environment
- First aid or basic life support training
Monday to Friday, 8:30 AM – 5:00 PM, 3 or 4 days a week
