Administration Assistant

Location: PE6, Market DeepingReports to: Practice Manager Job Type: 3 or 4 days a weekSalary: £12.50ph

We are seeking a highly organized and friendly Administrative Assistant to join our clients' busy GP surgery. The ideal candidate will play a key role in ensuring the smooth day-to-day running of the practice by providing administrative and clerical support to the healthcare team and delivering excellent service to patients.

• Greet and assist patients in person and over the phone in a professional and courteous manner
• Schedule and manage patient appointments using the practice’s clinical system
• Maintain accurate and up-to-date patient records and documentation
• Handle incoming and outgoing correspondence, including emails and post
• Process repeat prescription requests and liaise with pharmacies as needed
• Support the clinical team with administrative tasks such as scanning, filing, and data entry
• Ensure the reception area is tidy and welcoming
• Assist with the preparation of reports, audits, and other documentation
• Maintain confidentiality and adhere to data protection regulations at all times
• Perform other duties as required to support the smooth operation of the surgery

• Previous experience in an administrative or receptionist role, preferably in a healthcare setting
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office and clinical systems (e.g., EMIS, SystmOne – if applicable)
• Ability to work independently and as part of a team
• High level of discretion and confidentiality

• Knowledge of medical terminology
• Experience working in a GP surgery or NHS environment
• First aid or basic life support training

Monday to Friday, 8:30 AM – 5:00 PM, 3 or 4 days a week