The ideal candidate will possess a strong background in the insurance sector. This role will involve dealing with inbound queries and maintaining and building relationships with existing clients. This is an on site job in Peterborough City Centre with no hybrid/remote working. The ideal candidate will have a minimum of 2 years experience in the insurance sector.
This is an inbound only role and does not involve cold calling.
Responsibilities
- Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Identify new business opportunities through networking, research, and outreach efforts.
- Manage insurance renewals
- Communicating with clients via phone, email or in person
- Raising and managing the agreements
- Keep client records up to date on the Open GI system
- Maintain and expand the client base through excellent customer service
- Proven experience in the insurance industry
- Very strong communication skills, verbally and written
- Proficiency in Open GI or similar CRM software is essential. .
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- A proactive attitude towards problem-solving and overcoming challenges.