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Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
The Financial Control & Reconciliation Utility ensures the accuracy and integrity of financial records within the organisation. The team processes payments, receipts, and distributions while identifying and resolving discrepancies to maintain reliable financial information, ensure proper reporting, and comply with regulations.
This role sits within the Reconciliations Team for the Life & Pensions business, responsible for daily reconciliations, discrepancy resolution, documentation, and collaborating with Operations to implement corrective actions. The team also supports month-end ledger processes and ensures transactions are accounted for within agreed SLAs and regulatory standards.
Benefits
- 31 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
What you'll be doing
- Complete bank account reconciliations, perform daily matching of outstanding entries and complete daily banking journals. Prepare Bank Statements ready for the Cash Management Team and complete the daily workbook for Bank Statements and Balances Report. (Legacy & BaNCS).
- Perform the daily Control Account Reconciliations to ensure all the Control Account balances are correct, any discrepancies have been identified and allocated, and that investigations to resolve are being dealt with promptly. (Legacy & BaNCS).
- Download the Financial Reports and perform reconciliations to the Ledger. Ensure any differences are promptly identified, investigated and resolved within the agreed SLAs. (Legacy & BaNCS).
- Perform the Daily Systems Checks to ensure that the Trial Balance matches, journals raised have been approved and that the batch jobs are successfully run, ready for the daily work to commence.
- Support the delivery of the Monthly Ledger Close and Year-End Close. (Legacy & BaNCS).
- Prepare and input manual journals where required. (Legacy & BaNCS).
- Perform the Operational Loss processes ensuring all losses are properly investigated and reported appropriately within the Client books and records. (Legacy & BaNCS).
- Download and review all the required tax reconciliations. Once approved request the payment to the HMRC and ensure the correct value is paid on a timely basis. (Legacy & BaNCS).
- Download and review Reassurance Reports, calculate premiums and claims settlement, send the reports and request payments to the Reassurers. Complete further reconciliations to ensure that the premiums and claims are settled correctly. (Legacy & BaNCS).
- Comply to all daily and monthly deadlines and that all reconciliations performed are compliant with Client Standards and the Controls Framework. (Legacy & BaNCS).
- Monitor the reconciliations responsible for to ensure that they are within the Effective Level of Control (ELOC) and take action to resolve any items falling outside of ELOC.
- Ensure all tasks and activities performed adhere to the Consumer Duty regulations.
What we're looking for
- 2+ years' experience of working within a finance role within Financial Services.
- Knowledge of financial services (Life & Pension) processes and regulations.
- Advanced in MS Excel and Word.
- A systematic, disciplined and analytical approach to problem solving, supported by strong interpersonal skills.
- Ability to apply different techniques to resolve issues.
- Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels within the team and the wider teams.
- Ability to self-manage, work effectively under pressure and manage to tight deadlines.
- Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
