Field Engineer

Join Our Team as a Field Engineer!

Are you an energetic and forward-thinking individual with a passion for delivering exceptional customer service? If so, we have the perfect opportunity for you! Our client, a leading name in the Manufacturing and Production industry, is seeking a talented Field Engineer to join their dynamic team in Parnwell, Peterborough.

Position: Field EngineerContract Type: PermanentSalary: £35,000 per annumWorking Pattern: Full-TimeDriving Required: Yes

Why Join Us?At our client's organisation, we pride ourselves on being one of the most progressive dealerships in the country for the Sales and Customer Support of Construction, Industrial, and Recycling & Waste Machinery. We are looking for a dedicated professional who thrives in a diverse and challenging environment. Here, you will have the chance to take ownership and contribute to our ongoing success!

Key Responsibilities:As a Field Engineer, your main duties will include:

• Conducting machine plant diagnostics, servicing, and repairs on JCB equipment to the highest standard.
• Building strong relationships with customers and delivering World Class customer service.
• Documenting customer technical operations and providing valuable feedback to the organisation.
• Promoting our brand and aftermarket products to new and existing customers.
• Reacting swiftly to customer needs and ensuring a "First Time Fix."
• utilising excellent diagnostic skills and technology (including PDA units) to input job information.
• Maintaining and improving the organisation's market profile while adhering to health and safety policies.

What We're Looking For:To excel in this role, you should possess:

• Strong communication skills, both verbally and in writing.
• A proactive attitude with the ability to work independently and as part of a team.
• Effective time management skills and determination to deliver results.
• A keen sense of commercial awareness and flexibility in adapting to change.
• A clean driving licence and a good driving record.

Personal Attributes:

• Quality-focused and reliable.
• Professional, cheerful, and cooperative demeanour.
• Customer-focused with a drive for excellence.

Benefits:Our client values their employees and offers a comprehensive benefits package, including:

• Attractive salary and overtime rates.
• Pension scheme with auto-enrollment.
• 22 days paid holiday + bank holidays (plus an additional day for every 5 years of service).
• Contributory medical insurance scheme.
• Death in service life assurance.
• Employee discount programmes and childcare voucher schemes.
• Opportunities for learning, development, and career progression.

Working Hours:

• 40 hours per week (Monday to Friday, 08:00 - 16:30) with a half-hour unpaid lunch break.
• Overtime available with attractive rates for call-outs.

Ready to Make an Impact?If you're ready to take your career to the next level and join a company that values your contribution, we want to hear from you! Apply today and embark on a rewarding journey with us.

Join us in delivering excellence and shaping the future of the manufacturing and production industry!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.