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Partnerships Executive
This is a hybrid opportunity that can be based from either of our offices in Manchester or Peterborough.
The purpose of this role is to support all aspects of affinity partnerships and contribute towards maximizing the company’s strategic, commercial & customer objectives within the Partnerships that you are accountable for, working alongside a senior manager and a manager to deliver best outcomes for customers and the partnerships. Work with your peers to drive efficient ways of working and effectively manage/influence internal and external stakeholders.
Key Accountabilities & Responsibilities:
- Manage a wide range of partnership support activities and coordinate workloads with the rest of the executive team.
- Effectively manage all stakeholders both internal & external in relation to the affinity partnerships.
- Assist with the identification and sharing of best practice across the Corporate Partnership team.
- Identify and implement new systems and processes as appropriate to simplify workloads.
- Support commercial opportunities by providing the relevant MI framework.
- Effectively manage all affinity partnership escalated complaints in a timely and pro-active manner.
- Supporting completion of all Due Diligence questionnaires & audits.
- Identify & action any operational trends through monthly operational MI.
- Liaise with Customer Services regarding brand metrics & performance ensuring all partner information is accurate on CS information system.
- Capture minutes, maintain action logs and pro-actively escalate and follow up actions where appropriate.
- Provide support for any key projects/development where required.
Skills, Experience & Knowledge:
- Strong written and oral communication skills.
- Ability to manage varying workloads.
- Ability to manage tight deadlines.
- Ability to priortise own workload & incorporate wider team workloads where applicable.
- Insurance/Customer Service experience.
- Basic understanding of Microsoft Office functions i.e. PowerPoint.
- CII Qualification (advantageous)
- Industry awareness (advantageous)
Why us?
Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.
Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.
We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.
What we offer in return?
- A collaborative and fast paced work environment
- Modern, vibrant office
- Health care cash plan
- 25 days annual leave plus of Bank Holidays and the ability to buy holiday
- A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more
- Life Assurance 4x annual salary
