Receptionist / Administrator

Receptionist / Administrator - Permanent - based in Peterborough, PE1

Job Purpose:

Our client is looking for a proactive and professional individual to serve as the first point of contact for their Peterborough office. The role requires a friendly and organised individual who can manage reception duties, handle day-to-day administrative tasks, and support the internal teams in ensuring a smooth office operation. This position is key in maintaining the firm's professional image and ensuring efficient client interactions.

Main Duties and Responsibilities:

Reception Duties

• Answer and route phone calls professionally to appropriate staff across various office locations.
• Welcome visitors and clients with a warm and professional attitude.
• Maintain the reception area to ensure it is clean, welcoming, and presentable at all times.

Administrative Support

• Schedule appointments and meetings for business owners and staff managers.
• Maintain and update calendars for internal meetings and events.
• Handle incoming and outgoing post—scan, categorise, and distribute documents appropriately.
• Manage general filing and ensure documents are correctly stored on shared drives or systems.
• Perform clerical duties including data entry, document management, and general office support.

Office Coordination

• Monitor and restock office and kitchen supplies.
• Liaise with suppliers for maintenance and facility needs.
• Ensure the office is clean, orderly, and adheres to health and safety standards.
• Coordinate staff events such as annual and summer parties.

Client & Internal Communication

• Handle routine client queries or redirect to appropriate team members.
• Draft and send professional emails on behalf of the team.
• Create and manage engagement letters for new client sign-ups.
• Set up new client records across internal systems accurately and promptly.

Scanning & Document Control

• Take ownership of all scanning operations—ensure all documents are scanned, saved, and shared properly.
• Organise digital files and ensure they are stored in correct folders/systems.
• Communicate with relevant managers regarding document availability and delivery.

Person Specification:

• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to work independently and take initiative with minimal supervision.
• A vibrant, outgoing personality with a professional and client-focused demeanour.
• High attention to detail, reliability, and a proactive, positive attitude.

Experience:

• Prior experience in a receptionist or administrator role within an accountancy or professional services firm.
• Proficient in Microsoft Office Suite and basic document management systems.

Hours of Work:

• 37.5 hours (Monday - Friday)

Work Location:

• In person

Benefits:

• Pension
• Free On-Site Parking

If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities.

Disclaimer - Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.