Case Worker

Location: Home-based with travel opportunities Hours: Full-time (37.5 hours/week) Contract: Fixed Term until March 2026 Salary: £17 PH

Are you a skilled and compassionate caseworker who wants to make a real difference in the lives of people with a learning disability? We’re looking for someone just like you to join our dynamic advice team.

As a Learning Disability Caseworker, you’ll deliver multi-channel, end-to-end advice to individuals with a learning disability and their families. You’ll manage a caseload across key areas including social care, welfare benefits, housing, health, employment, and transitions to adulthood.

You’ll be a subject matter expert in one advice area, contribute to safeguarding efforts, and support our storytelling function by gathering impactful case studies. This is a fast-paced, emotionally rewarding role where your professionalism and resilience will shine.

We’re looking for someone with:

• A strong commitment to improving lives

• Integrity, professionalism, and emotional resilience

• Experience delivering advice to under-represented groups

• Confidence in managing complex cases and safeguarding issues

• A collaborative mindset and agile working experience

• Excellent communication skills and CRM proficiency

• Flexibility around working hours and travel

• A positive, kind, and inclusive approach to teamwork

• Provide tailored advice across multiple channels

• Manage and record client enquiries efficiently

• Maintain high standards of advice quality and throughput

• Attend 1:1s, supervision, and training sessions

• Represent the service at events and share knowledge with peers

• Deliver presentations and contribute to team learning

• Uphold safeguarding procedures and challenge when necessary

• 32 days annual leave (including bank holidays), with loyalty increases

• Pension scheme options

• Enhanced DBS check

• Access to a staff discount platform

• Clinical supervision sessions

• Employee Assistance Programme

We’re looking for someone who is:

• Passionate about making the world a better place

• Inclusive in engaging with diverse communities

• Brave in challenging norms and trying new ideas

• Positive in collaboration and communication

• Kind in every interaction

Please send us your up-to-date CV highlighting your relevant skills and experience.