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The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King’s Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment.
Our client are the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK.
Key Responsibilities-
Build, configure, and deploy laptops and desktops following documented procedures
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Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions
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Create, manage, and disable user accounts in Active Directory
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Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues
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Follow IT processes and maintain accurate documentation
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Experience in laptop/desktop builds and configuration
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Good working knowledge of Active Directory
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Familiarity with Microsoft 365 and Windows 10/11 environments
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Strong attention to detail and ability to follow procedures
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Excellent communication and problem-solving skills
In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to hear more.
