Account Manager

MTrec’s new career opportunity

Our client are specialists in their market sector, they are now looking to recruit an Account Manager on a permanent basis.

The Job you’ll do

• Drive new business and drive respective profitable product developments, projects or services programs based on customer and market requirements.
• Spots, drives and creates profitable and strategic opportunities for new business development and service portfolio solutions.
• Initiates customer contacts for new opportunities.
• Completes technical analyses and supports proposal process at any stage, as part of the sales team.
• Supports the business case for initial formal RFQ with Project Manager
• Ensures technically proper and customer-oriented fulfilment of agreements and orders.
• Develops contractual documents with support of Sales Leader.
• Monitors key account operations to ensure customer satisfaction.
• Point of contact to OEM in commercial matters.
• Analyses the specific customer situation, and builds a sound network of stakeholders within Account organisation.
• Escalation contact for all customer communications
• Build and maintain strong relationships with customers, acting as a trusted technical advisor
• Plans sales volumes and potential of all potential Key Accounts / OEM assigned.
• Provides information for forecasts and planning.
• Reports sales and revenue related key indicators.
• Negotiates profitable proposals, in cooperation with the business Leadership.
• Responsibility to ensure the RMA and ETZ are executed on time with support of the account specialist.
• Prepare and maintain accurate records of customer interactions, technical issues and resolutions.
• Generate regular reports on sales activities, customer feedback and market trends.
• Contribute to the development of technical manuals, guides, and training materials.

About You

• Bachelor’s degree in Engineering or a related field (desirable).
• Minimum of 3 years experience in technical sales support, preferably in the automotive sector
• Strong technical knowledge of emission control technologies and products.
• Excellent communication and interpersonal skills, with the ability to understand and explain complex technical concepts.
• Proficiency in using Microsoft Office Suite, and other relevant tools.
• Ability to travel as need to support sale activities and customer engagements.
• Commercial and strategic acumen.
• Ability to seek and position client to win new business opportunities.
• Strong analytical and problem-solving skills.
• Ability to prioritise and deliver on customer requests.
• Detail-oriented with excellent organisational abilities.
• Ability to work independently and intuitively and take lead in a team environment.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Adaptability and willingness to learn innovative technologies and industry trends.

The Rewards and the Benefits

• Competitive pay.
• 26 days holiday bank holidays.
• Pension scheme.
• Free on-site parking.
• Career development opportunities.
• Death in service benefit.
• Employee Assistance Programme.
• A supportive and friendly team culture.