- 3 days per week – flexible hours to suit your lifestyle (15 hours per week)
- Hybrid working – 2 days in the office, 1 from home
- Relaxed, supportive team culture – no micromanaging
- Life insurance, matched pension, health cash plan, free parking and more
- Contacting customers with overdue payments (typically 1-60 days) via phone and email
- Managing a personal ledger of approximately 400 accounts not on autopay
- Monitoring and actioning the accounts inbox
- Using an automated credit control system and NetSuite
- Helping to set up direct debits and agree payment plans
- Supporting with account holds and credit checks
- Previous experience in a similar role, such as Credit Control Assistant / Credit Controller / Sales Ledger Clerk / Accounts Receivable Administrator / Finance Assistant / Accounts Assistant / Collections Assistant / Customer Service Assistant
- To be confident on the phone speaking to customers
- To be comfortable working independently and within a small team
- Good knowledge of Excel
- Part-time hours, flexible over 3 days
- Hybrid working, ideally at least 2 days in office
- £24,000-£25,000 FTE salary
- Life insurance
- Matched pension scheme
- Health cash plan
- Free, onsite parking
- Cycle-to-work scheme
- Relaxed office with snacks provided