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Credit Control & Customer Account Management
- Oversee credit control for all customer accounts.
- Send customer statements and respond to account-related queries.
- Chase overdue balances and maintain regular communication with customers.
- Work closely with the sales team, providing updates on the status of their customer accounts.
- Manage orders on hold pending account settlement or proforma payment.
- Release held and prepaid orders to the warehouse when cleared.
Customer Documentation & Reporting
- Email invoices and supporting account documents to customers as required.
- Upload invoices and documents to customer-specific online portals.
- Create, maintain, and update customer account records.
Accounts Receivable
- Review, allocate, and record incoming payments for credit accounts.
- Process and record advance payments from customers paying upfront.
EDI & International Orders
- Collaborate with a team member to process international orders submitted via EDI (Electronic Data Interchange).
Candidate Requirements
- A minimum of 2 years’ recent experience in a similar credit control or accounts administration role.
- Strong proficiency in Microsoft Excel and other Microsoft Office applications.
- Clear, confident, and effective communication skills, with the ability to work well within a team.
Contract Details & Benefits
- Salary: £42,000 per annum
- Full-time, office-based role: 8:45am – 5:00pm, Monday to Friday
- Company pension scheme after 6 months
- On-site parking at our peaceful, rural office location
- 20 days’ holiday per year, increasing with length of service
