Estate Agency Operations / PA to MD

Estate Agency Operations  /  PA to the Director

Location: Eastcote/RuislipSalary:£35,000 - £40,000Hours: Monday to Friday, 9:00 AM – 5:30 PMIndustry: Estate Agency & Lettings

About the Role:

 We’re working exclusively with a highly successful independent Estate & Letting Agency based in Eastcote/Ruislip, seeking a dynamic Operations Lead / Personal Assistant to the Director.This is a crucial, hands-on role for someone with solid estate agency experience, who understands the operational flow of a busy sales and lettings environment. You'll be the right hand to the Director, ensuring the business runs smoothly on both a strategic and day-to-day basis. Responsibilities:

• Oversee the smooth running of the office, ensuring efficient processes and systems across Sales, Lettings, and Property Management
• Act as a key point of contact between departments and senior leadership
• Manage compliance and ensure adherence to property legislation and regulations (AML, GDPR, client money handling etc.)
• Review and improve operational procedures, software, and office systems
• Support staff onboarding, training, and day-to-day HR admin
• Work closely with suppliers and manage contracts (portal providers, utilities, contractors)

• Act as a trusted gatekeeper and point of support to the Director
• Manage diaries, meetings, travel arrangements, and correspondence
• Prepare reports, performance updates and ad-hoc projects
• Assist with team communications and company-wide updates
• Provide proactive support to enable the Director to focus on growth and strategic planning

• Have essential previous experience working in estate agency (either lettings or sales)
• Be exceptionally organised with strong multitasking ability
• Be discreet, reliable, and able to work independently
• Have strong knowledge of compliance and operations within estate agency
• Be confident using property software 
• Take pride in creating structure and efficiency

 ? Monday–Friday only – great work/life balance? Hands-on role with real responsibility and impact? Join a respected and thriving estate agency? Excellent salary and long-term progression potential

How to Apply

If you would like to know more about this role, please contact Sally at ProFind Property Recruitment.

Email: Phone:  | Mobile: Website: www.profindpropertyrecruitment.co.uk

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