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Client Services Specialist

Reed
Posted 2 days ago, valid for 10 days
Location

Plymouth, Devon PL7 1RF, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Client Services Specialist position is based in Plymouth with a hybrid working model, requiring 1 to 2 days in the office and the remainder from home.
  • This full-time role is initially temporary but may extend to a fixed-term contract or permanent position.
  • Candidates should have a minimum of 2 years of experience in a B2B client-focused environment and possess strong relationship-building and organizational skills.
  • The role offers a competitive salary, with benefits including opportunities for professional development and a supportive work environment.
  • Applicants are encouraged to submit their CV or contact Kyle Raven in the Reed Plymouth office for consideration.
Client Services Specialist
  • Location: Plymouth - Hybrid Working (1 - 2 days in the office and the rest from home)
  • Job Type: Full-time - Temporary initially however could be extended to FTC or Perm.

Join our team as a Client Services Specialist, where you will manage client needs and deliver exceptional service. This role suits someone who is detail-oriented and adept at managing multiple priorities.

Responsibilities:
  • Enquiry Management: Handle initial client enquiries, including quoting and selecting suppliers.
  • Booking Management: Confirm bookings with suppliers, send joining instructions, and manage purchase orders.
  • Event Administration: Oversee the administration of events post-booking.
  • Reporting & Data: Assist in compiling reports and ensure accurate invoicing.
Required Skills & Qualifications:
  • Strong relationship-building skills.
  • Excellent planning and organizational abilities.
  • Proactive problem-solving skills.
  • Effective communication skills, both verbal and written.
  • Experience in a B2B client-focused environment.
  • Proficient in MS Office, especially Excel.
  • Minimum GCSE grade C in English and Maths or equivalent.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional development.
  • Supportive work environment.
Success in the Role:
  • Positive feedback from clients and team members.
  • Meeting or exceeding performance targets.
  • High accuracy in data management and reporting.

To apply for this position, please submit your CV or contact Kyle Raven in the Reed Plymouth office.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.