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Telephony Engineer

Michael Page
Posted 8 days ago, valid for 6 days
Location

Plymouth, Devon PL7 1RA

Salary

£35,000 - £42,000 per year

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Contract type

Part Time

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Sonic Summary

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  • This contract opportunity involves a CISCO to Teams telephony migration, requiring 1-2 days per week on-site in Plymouth with occasional travel to Europe.
  • The role includes managing and maintaining CISCO/Teams telephony systems, providing technical support, and collaborating with the technology department to implement solutions.
  • Candidates should have proven expertise in CISCO/Teams telephony systems and experience in a similar role within the technology department.
  • The position offers a competitive day rate, with the contract lasting until the end of July 2026, and is categorized as inside IR35.
  • Travel and expenses are covered, making this a valuable opportunity for those looking to enhance their skills in telephony solutions.

This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe also required.

Client Details

This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers.

Description

  • Manage and maintain CISCO/Teams telephony systems to ensure optimal performance.
  • Provide technical support and resolve issues related to telephony systems.
  • Collaborate with the technology department to implement telephony solutions.
  • Monitor system performance and carry out regular updates and maintenance.
  • Document telephony system configurations and changes accurately.
  • Assist in the deployment of new telephony technologies and solutions.
  • Ensure compliance with industry standards and organisational policies.
  • Train team members on the effective use of telephony systems where required.

TECH STACK:

  • Microsoft Teams & Telephony
  • Cisco CUCM & Jabber
  • Cisco IOS Gateways
  • VOIP
  • Genesys Cloud Contact Centre solutions
  • Call recording software
  • Windows (Desktop & Server)
  • Network support/administration - good understanding of protocols and security - IP, LAN/WAN, QoS, VLAN, scurit, DNS, DHCP, VPN configuration,
  • Understanding of normes and protocols : SIP, RTP, H.323

Profile

A successful CISCO Telephony Engineer should have:

  • Proven expertise in CISCO/Teams telephony systems.
  • Strong problem-solving skills and technical understanding.
  • Experience working within the technology department in a similar role.
  • Ability to work collaboratively and communicate technical information clearly.
  • Familiarity with maintaining and upgrading telephony solutions.
  • A proactive approach to improving system performance and reliability.

Job Offer

  • Competitive day rate (on application)
  • Duration until end of July 2026
  • Inside IR35
  • Paid travel and expenses
  • 1-2 days on site in Plymouth with occasional Europe Travel.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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