Internal Sales Coordinator

Job Title: Internal Sales Coordinator
Location: Ponteland
Salary: Up to £28,000 per annum (DOE)
 

The Company:
Theo James Recruitment is proud to be supporting a rapidly growing organisation specialising in the design and manufacture of electrical distribution panels and associated devices for the street lighting and Electric Vehicle Charging markets. With an expanding production facility and a commitment to innovation, they are looking for talented individuals to join their team and support their mission of delivering high-quality electrical solutions.

Benefits:

• Competitive salary 

• 20 days annual leave plus Bank Holidays

• Comprehensive training and development plan

• Supportive, collaborative working environment

• Career progression opportunities within a growing company

Job Description:

As an Internal Sales Coordinator, you’ll play a key role in supporting customers and ensuring a seamless sales process from enquiry to delivery. You will handle customer calls, prepare quotations, and liaise with both clients and the internal design team to ensure projects run smoothly.

Typical responsibilities include:

• Managing incoming customer enquiries and providing expert advice on electrical products, including cut-outs, feeder pillars, and panels

• Preparing accurate quotations based on client requirements and project specifications

• Liaising with customers to provide updates on lead times, delivery schedules, and technical assistance

• Working closely with the design team to price and quote for bespoke projects

• Processing and coding orders for the company’s MRP system

• Maintaining positive customer relationships through aftercare, technical support, and follow-up communication

• Supporting the external sales team to ensure customer expectations are met on time

• Conducting project take-offs and turning schematics into accurate quotations

Skills & Experience:

To succeed as an Internal Sales Coordinator, you should have:

• Previous experience in a sales support, internal sales, or customer service role within an electronics or engineering company.

• A basic understanding of electrical products or willingness to learn technical product ranges

• Excellent communication and organisational skills

• Strong IT proficiency, including Microsoft Office, Excel, and Outlook

• Confidence in handling customer enquiries and providing accurate quotations

• A proactive, team-focused approach and strong attention to detail

Electrical or technical experience is essential — full product training will be provided.

Why Should You Apply?

This Internal Sales Coordinator position offers a fantastic opportunity to join a thriving company where your skills and initiative will be recognised and developed. You’ll gain valuable product knowledge, work closely with an experienced team, and enjoy the benefits of a supportive environment that encourages professional growth.

If you’re looking for a stable and rewarding career in internal sales with real prospects for progression, this Internal Sales Coordinator role could be the perfect next step for you.