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Job Opportunity: Customer Service Administrator
Location: Poole
Salary: up to 24,495 DOE
Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Customer Service Administrator to join our clients dynamic sales team!
Key Responsibilities:
- Accurately process sales orders
- Handle customer inquiries through telephone, email, and webchat
- Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
- Proactively reach out to customers about quotes, order issues, or aftercare needs.
- Log customer feedback and issues to maintain accurate records.
- Recommend additional products during telephone orders to boost sales.
- Work closely with marketing and warehouse teams to ensure smooth processes.
What We're Looking For:
- Strong organisational and multitasking skills
- Excellent attention to detail
- Effective communication skills, both written and verbal
- Ability to thrive in a fast-paced environment
This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!
INDCP
