Junior / Graduate Software Support Engineer

Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.

Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.

The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to...

• Presales support
• Cloud infrastructure support
• Software testing
• Software configurations and implementation
• Business process analysis and documentation

Key experience

• A relevant degree in Computer Science or similar subject OR commercial experience in technical support
• Excellent communication skills and a willingness to work in a customer facing technical support role

Experience in any of the following areas would be advantageous but is not essential

• HTML
• JavaScript
• Jira or similar
• Software testing
• SQL

If you are seeking a role of this nature please get in touch for more information.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.