- A supportive and collaborative team culture
- Full product and systems training
- Clear targets with structured feedback to help you succeed
- Opportunities for career progression within the business
- Incentives, recognition and rewards for high performance
- Staff discount and additional perks
- Achieving and exceeding monthly and quarterly sales targets
- Identifying upselling and cross-selling opportunities to maximise order value
- Handling inbound enquiries via phone, email and live chat professionally
- Processing customer orders accurately and efficiently
- Building rapport to encourage repeat business and brand loyalty
- Strong communication skills, both written and verbal
- Proven ability to hit KPIs or motivation to succeed in a performance-driven role
- Confidence in upselling and closing sales while maintaining a helpful tone
- Familiarity with CRM systems or similar platforms
- Excellent organisational skills and attention to detail
- A proactive, solution-focused approach to challenges
