Customer Account Manager

Customer Account Manager

Job Location:Poole, Dorset

Job Type:Permanent

Salary:Up to £30,000 per annum, depending on experience

Hours:37.5 hrs per week - Monday Thursday 7:30am 4:00pm with a 1pm finish on Friday

BenefitsA fun team environment, ongoing progression and development, free onsite parking; 20 days

holiday + bank holidays; 1:00pm finish on a Friday and regular social events.

We are looking to recruit for an experienced Customer Account Manager to join a thriving manufacturing company in Poole.

Working in a friendly team of 3, you will look after around 20 long standing customers and their ongoing / new projects.

This is a busy role that will see you providing excellent customer service, providing quotations, processing orders, communicating with other departments and ensuring projects are running smoothly.

Some of your duties will include;

• Building relationships with new and existing customers
• Providing quotations
• Loading sales orders on to the system
• Communicating with manufacturing, purchasing and other departments to establish updates and timelines
• Responding to customer enquiries regarding stock, progress and pricing
• Attending tradeshows, representing the company and liaising with other businesses / potential customers
• General office administration including updating internal databases

The main focus of this role is building and maintaining relationships with your assigned customers, keeping them up to date with their projects and accurately processing orders.

Our ideal candidate will possess;

• Previous experience within a customer service / account manager
• Experience of looking after your own customer accounts
• A cheerful and friendly disposition
• The ability to build and maintain strong relationships
• Excellent communication skills
• A proactive approach
• Good IT skills, experience with Microsoft programmes including Excel, Word and Outlook.

You will be working with a company who offer excellent opportunity for progression and development so this busy position requires a self-motivated induvial who is passionate about career development and success.

Hours: Monday Friday - 37.5 hrs per week - Monday Thursday 7:30am 4:00pm with a 1pm finish on Friday

If you would like to find out more about this brilliant opportunity, please either apply with a full CV or contact our recruitment team.

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days please assume that your application at this stage has not been successful. As new positions arise we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

Keywords: sales; customer service; orders; admin; administration; administrator; coordinator; co-ordinator; co ordinator; account manager, account management, sales, support; Poole; Bournemouth; Wimborne; Ferndown; Ringwood; Wareham; Dorchester; Blandford; Hamworthy; Wallisdown