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Administrator

Team Jobs - Commercial
Posted 12 hours ago, valid for 22 days
Location

Poole, Dorset BH15 1LZ, England

Salary

£12.6 per hour

Contract type

Part Time

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Sonic Summary

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  • The Administrator position is with the EV Support Team located in Poole, relocating to Christchurch, BH23 in October.
  • The role offers a pay rate of £12.60 per hour and requires candidates to work Monday to Friday from 9am to 5pm in an office-based environment.
  • This desk-based role involves managing incoming calls, emails, fault reports, and booking engineer appointments while ensuring service levels are met.
  • Candidates should possess strong administrative and coordination skills, be proficient in Outlook, Word, and Excel, and have excellent communication abilities.
  • No specific years of experience are mentioned, but the role demands the ability to work effectively in a fast-paced environment with great attention to detail.

Job Title: Administrator - EV Support Team
Location: Poole (relocating to Christchurch, BH23 in October)
Pay: 12.60 per hour
Hours: Monday to Friday, 9am - 5pm (Office-based)

We're looking for a highly organised and proactive Administrator to join a busy Electric Vehicle (EV) Support Team.

This is a reactive, desk-based role where you'll be managing incoming calls, emails, and fault reports, booking engineer appointments, and helping to ensure service levels are met. You'll need to be comfortable working in a fast-paced environment and able to prioritise tasks effectively.

Key responsibilities:

  • Log and dispatch faults in line with contract requirements

  • Book appointments for engineers using internal systems

  • Manage shared mailboxes and respond to customer queries

  • Answer incoming calls from customers and engineers

  • Provide admin support and help with contract-related queries

What we're looking for:

  • Strong admin and coordination skills

  • Confident using Outlook, Word, and Excel

  • Excellent communication and organisation abilities

  • Calm under pressure with great attention to detail

  • Able to work independently and as part of a team

If you are interested in this role, please apply now

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