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Job Title: Field Agent - Debt Recovery
Location: Portsmouth
Salary: £26,500 + Bonuses + Company Car
The Role
Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply.
- Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
- Conduct PDV visits in line with specific client requirements
- Negotiate payment arrangements
- Execution of documentation to secure payment to the client.
- Execution of Warrants to secure payment / access to deliver resolution.
The Company
They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.
The Salary and Benefits Package
- £26,500 basic salary
- Company car available for personal use
- Monthly incentive payment scheme
- 28 days holiday (including b/h rising 1 day each year)
- Employee Assistance Scheme
- Annual Salary Reviews
- Vouchers on your birthday each year
Candidate Requirements
- Full clean UK Driving License
- Working hours 8am - 5:30pm Monday to Thursday, Friday 8am - 5:00pm.
- Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential.
- Be prepared to work alone or as a team, indoors and outdoors
- Excellent standard of spoken English
- Ability to make quick decisions/judgements
