Claims Handler

Reed

Posted a month ago, valid for a month

Portsmouth, Hampshire PO2 9JY

£26,210 per annum

Full Time

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Sonic Summary

The position is for Claims Handlers in Travel Insurance with a salary of £26,210 per annum.
The start date for this role is set for 26th August 2025, and interviews are currently available.
Ideal candidates should possess excellent communication and customer service skills, along with strong attention to detail.
The role requires handling various claims, including lost luggage and emergencies, while providing compassionate support to customers.
Applicants should be prepared for 8 weeks of full-time training and flexible post-training shifts, with no specific year of experience required.

Claims Handlers - Travel Insurance

Salary: £26,210 per annum
Start Date: 26th August 2025
Interviews available now

Are you a natural problem-solver with a passion for helping others? We’re looking for empathetic and detail-focused Claims Handlers to support customers through unexpected travel disruptions.What You’ll Do:

Be the first point of contact for travel insurance claims
Assess and process claims efficiently and accurately
Communicate clearly and compassionately via phone and email
Handle a variety of cases, from lost luggage to emergencies
Ensure customers feel supported every step of the way

What We’re Looking For:

Excellent communication and customer service skills
Ability to manage high volumes of calls and emails
Strong attention to detail and calm under pressure

Training & Hours:

8 weeks of full-time training (Mon–Fri, 9am–5:30pm) – no leave during this period
Post-training shifts: Rostered between 8am–6:15pm, Mon–Sat
One Saturday every 6 weeks (with a day off in lieu)

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