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Port Services Coordinator
Portsmouth
28,500 - 30,000
Permanent, Full time
Full job description
My client has an exciting opportunity for a Service Coordinator to join their expanding team based in Portsmouth.
The role will provide administrative support to the operations team at the port facility. To be responsible for preparing operational paperwork, handling administrative tasks, supporting recruitment efforts, reporting on health and safety, and monitoring performance metrics.
Key Responsibilities:
- Prepare, review, and process all operational documentation in strict alignment with company policies and procedures.
- Manage a range of administrative activities, including verification of employee hours, processing of vessel-related invoices, and monitoring of key performance indicators (KPIs).
- Coordinate and allocate workforce requirements for vessel operations based on submitted labour requests, ensuring the deployment of appropriately qualified personnel (e.g., skilled operators, mooring assistants, marshals).
- Oversee the onboarding and induction of new casual employees, ensuring full compliance with company standards and facilitating a seamless integration into the organisation.
Qualifications and Experience:
- Possess a sound general education, with no prescriptive academic requirements.
- Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with enterprise collaboration platforms such as SharePoint, Teams, or equivalents.
- Foundational understanding of HR processes (e.g., onboarding) and financial procedures (e.g., invoicing, timekeeping) is advantageous.
- Proven track record in administrative roles, preferably within a port, shipping, or logistics environment.
- Comprehensive knowledge of administrative practices, procedures, and protocols.
- Exceptional organisational, planning, and time management skills.
- Proven ability to exercise discretion and maintain strict confidentiality of sensitive information.
- Resilient under pressure with a consistent ability to meet tight deadlines.
- Willingness to work flexibly, including varied days and hours, to support operational needs.
- Excellent interpersonal, communication, and customer service skills.
- Highly organised and methodical, capable of working both autonomously and collaboratively within a team environment.
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Sick pay
Apply today or call Lynsey at Key Recruitment for more information.
