Housing Officer

Job Title: Housing Officer

Contract: Temporary (5 Months)

Location: Portsmouth (with 1 day per week working from home)

Pay: £19.70 - £22.08 per hour PAYE

We are looking for a confident and approachable Housing Officer to deliver first-class tenancy management services. In this fast-paced role, you will work with residents from diverse backgrounds, building trust, resolving issues, and sometimes having those direct, challenging conversations needed to sustain successful tenancies.

Main responsibilities:

• Manage a patch of properties, supporting tenants to meet their responsibilities.
• Visit customers at home, tailoring your approach to individual needs.
• Tackle tenancy breaches, antisocial behaviour, and property upkeep issues.
• Provide guidance on budgeting, income maximisation, and access to support.
• Work with partner agencies to address complex cases.
• Keep accurate records and prepare documentation for meetings or court.

What you will bring:

• Strong communication and questioning skills, with the confidence to challenge when needed.
• Experience in a customer-facing role (housing, police, social care, estate agency, money/debt advice all considered).
• Organised, resilient, and able to manage conflicting priorities.
• Competent in Microsoft Office and case recording systems.
• Ability to work independently and make sound, evidence-based decisions.

If you’re a problem-solver with a passion for helping people, apply today and help keep our communities safe, supported, and thriving.

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Should your application be successful, you will be contacted shortly.

Please note: The Housing Officer job title shown above may be different to local job titles used in the client’s business and issued on their contract of employment.

Thank you for your interest in our Housing Officer role. E-Personnel Recruitment endeavours to respond to all applications; however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC), which is the professional body for the recruitment industry.