Administrator

We are seeking a diligent and detail-oriented Service and Repair Contracts Administrator to work on a contract on behalf of a market leading company in Social Housing.

This role will be based in Hertfordshire

Monday to friday 8am-5pm wokring in the office.

The ideal candidate will be responsible for managing all aspects of Service & Repair contracts, ensuring compliance with regulatory requirements, coordinating schedules, and facilitating effective communication between internal teams and external contractors.

Responsibilities:

Contract Management:

• Oversee the administration of Service & Repair contracts from initiation to completion.

• Ensure all contracts are accurately documented, filed, and maintained.

• Monitor contract performance and compliance, including adherence to service level agreements (SLAs) and regulatory requirements.

Contractor Coordination:

• Liaise with external contractors to schedule Service & Repair appointments and ensure timely completion of work.

• Coordinate logistics and communicate requirements to contractors, including site access and safety protocols.

• Address any issues or concerns raised by contractors in a timely and professional manner.

Compliance and Regulatory Oversight:

• Stay informed about industry regulations and standards related to Service & Repairs.

• Ensure all Service & Repair activities comply with relevant regulations, safety standards, and contractual obligations.

• Assist in preparing documentation for regulatory audits and inspections.

Communication and Reporting:

• Serve as the primary point of contact for internal departments regarding Service & Repair contracts.

• Communicate contract updates, scheduling changes, and relevant information to stakeholders.

• Generate regular reports on contract performance, including key metrics and KPIs.

Requirements:

• GCSEs (or equivalent) to include English and Maths (would be an advantage).

• Computer literacy, knowledge of MS applications (Word, Excel, Powerpoint and Outlook).

• Planning and Organising

• Business Awareness

• Communication