Mortgage Advisor

Location:

Haslingden (Hybrid working available after 3 months)

Salary:

£30,000 base + OTE £90,000

Time Recruitment is delighted to be recruiting on behalf of a leading specialist mortgage brokerage. With over 15 years of expertise in securing UK mortgages for expatriates and international clients, this is a rare opportunity to work with a truly global client base. The company offers excellent training and coaching from industry leaders.

We are seeking an experienced UK-based Mortgage Advisor to join our dynamic team in Rawtenstall. This role is perfect for a polished communicator who thrives on solving complex client scenarios, delivering tailored mortgage solutions, and driving revenue through consultative sales. You'll be supported by a dedicated administrative team, freeing you to focus on client engagement and high-volume pipeline management.

• £30,000 base salary with realistic OTE of £90,000
• Hybrid working arrangement after initial 3-month onboarding period
• Exceptional training and coaching from industry leaders
• Supportive environment with above-average administrative assistance
• Opportunities to work with a diverse international client base
• Professional development and career progression

• Client Engagement & Advice: Deliver expert mortgage advice via polished telephone and email communications. Understand each client's unique circumstances and provide bespoke solutions aligned with UK lender criteria.
• Lead Management & Pipeline Coordination: Handle a high volume of new enquiries and existing client relationships. Prioritise opportunities and coordinate handovers to administrative support once a Decision in Principle (DIP) is secured and fees are paid.
• Sales & Business Growth: Convert leads from multiple sources into successful completions. Identify cross-selling opportunities to contribute to global business growth.
• Compliance & Risk Management: Ensure all advice and activity complies with FCA regulations, GDPR, and relevant legislation. Maintain accurate records using systems such as Mortgage Keeper.
• Stakeholder Collaboration: Build strong relationships with lenders, IFAs, and internal colleagues to ensure smooth processes and optimal client outcomes.
• Continuous Improvement: Suggest enhancements to processes, sales techniques, and customer experience, drawing on your expertise to elevate service standards.
• Performance Tracking: Monitor personal caseload performance, focusing on conversion rates and client satisfaction.
• Complex Case Handling: Take ownership of high-risk or intricate cases, sharing insights to support team development.

• Qualifications: CeMAP or CF6 qualification required to provide regulated mortgage advice.
• Industry Experience: 5+ years' experience in mortgages and property sales within Financial Services.
• Communication Skills: Exceptional telephone and email etiquette, with a client-focused approach that builds trust and conveys expertise.
• Analytical Ability: Strong attention to detail and the ability to process large volumes of information quickly and accurately.
• Sales Expertise: High-level sales experience with a consultative, problem-solving style.
• Pipeline Management: Skilled in managing multiple leads and client interactions in a fast-paced environment.
• Technical Proficiency: Familiarity with mortgage case management systems (e.g., Mortgage Keeper) and basic Excel skills.
• Compliance Knowledge: Solid understanding of FCA regulations, risk management, and data protection.
• Personal Attributes: Self-motivated, resilient, and adaptable to global time zones with a passion for client success.