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Our client, a well-established commercial business, is currently looking to recruit an experienced, diligent and results focused Credit Controller to complement their expanding work force.
Reporting directly to the Credit Manager, duties will include:
- Handling both incoming and outgoing calls
- Dealing with customers’ queries and requests as they arise; investigating account queries
- Daily/weekly banking
- Making outbound calls to customers to chase up unpaid invoices, recording notes on customer accounts.
- Reconciling accounts
- Communicating with customers to prevent and foresee any issues relating to non - payment of debt; identifying and emphasising potential bad debt issues to the Credit Manager
- Taking card payments and recording on centralised spreadsheet
- Generating any necessary credit reviews, making your own recommendations and providing the relevant information to the Credit Manager for assessment.
- Continuous monitoring of credit limit accounts & new credit applications.
- Maintaining credit hold accounts, obtaining payment & releasing orders as necessary.
- Promoting customer excellence throughout the business.
- To ensure compliance with works instructions/Quality procedures.
- To operate to company rules and requirement at all times.
- To assist with training of others when required.
As an ideal candidate you will have previous experience within a Credit Control or Accounts role, possess excellent communication and interpersonal skills, be able to actively demonstrate a polite and patient telephone manner while developing and maintaining an excellent customer relationship, together with the ability to work towards targets and deadlines. A good working knowledge of Sage and Microsoft Excel, Office would be desirable.
In return, you will be offered an extremely competitive salary with annual review alongside professional training and long-term career development opportunities.
