Complaints Adviser

Eden Brown

Posted a day ago, valid for 22 days

Preston, Lancashire PR1 2AB, England

£28,000 - £29,000 per annum

Full Time

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Sonic Summary

Eden Brown is seeking a Permanent Complaints Specialist for a well-known Housing Association in Lancashire.
The role requires 37 hours of in-office work with no hybrid option.
Candidates should have extensive Customer Service or Complaints experience, though sector experience is preferred but not essential.
The position involves handling customer complaints over the phone, liaising with management, and managing administrative tasks.
Salary details are not specified in the job description, but applicants should have relevant experience to be considered.

Eden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in Lancashire

The role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid option

As the Complaints Adviser the role will involve:

- Dealing with Customer complaints over the phone

- Liaising with internal management agreeing to outcomes

- Managing all aspects of administration supporting the Complaints Officers

Sector experience would be a preference however not essential

A resilient individual who has extensive Customer Service/ Complaints experience is required

Apply now to be considered

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

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