Complaints Adviser

Eden Brown

Posted 2 days ago, valid for 3 days

Preston, Lancashire PR1 2AB, England

£28,000 - £29,000 per year

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

Eden Brown is seeking a Permanent Complaints Specialist for a Housing Association in Lancashire.
The role requires 37 hours of in-office work with no hybrid option.
Responsibilities include handling customer complaints over the phone and managing administrative tasks for Complaints Officers.
Candidates should have extensive customer service or complaints experience, although sector-specific experience is preferred but not essential.
The salary for this position is competitive, and applicants should have relevant experience to be considered.

Eden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in Lancashire

The role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid option

As the Complaints Adviser the role will involve:

- Dealing with Customer complaints over the phone

- Liaising with internal management agreeing to outcomes

- Managing all aspects of administration supporting the Complaints Officers

Sector experience would be a preference however not essential

A resilient individual who has extensive Customer Service/ Complaints experience is required

Apply now to be considered

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.