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  4. 3rd Line Support Engineer - Princes Risborough (Hybrid)

3rd Line Support Engineer - Princes Risborough (Hybrid)

Xact Placements Limited
Posted 17 hours ago, valid for 11 days
Location

Princes Risborough, Buckinghamshire HP27 9DN, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a skilled 3rd Line Support Engineer for a hybrid role in Princes Risborough, offering a salary between £35,000 and £40,000.
  • The position involves providing 2nd and 3rd line support, resolving complex IT issues, and mentoring junior colleagues.
  • Candidates should have strong experience with Windows Server, Active Directory, Hyper-V, and Office365/Azure.
  • Excellent troubleshooting skills, a customer-first mindset, and strong communication abilities are essential for this role.
  • This position requires a proactive approach and the ability to lead IT projects while supporting internal networks and staff training.

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000

We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.

What you’ll do:

  • Provide 2nd & 3rd line support, acting as the main technical escalation point
  • Resolve complex IT issues, ensuring minimal disruption to school operations
  • Mentor 1st and 2nd line colleagues
  • Lead IT projects from planning to implementation
  • Support internal networks and deliver staff training as needed

What you’ll bring:

  • Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure
  • Excellent troubleshooting skills and confident decision-making under pressure
  • A customer-first mindset with great communication skills
  • A friendly, flexible, and team-oriented approach

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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