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Customer Service Administrator

HR GO Recruitment
Posted 13 hours ago, valid for 6 days
Location

Puddington, Cheshire West and Chester CH64, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • Position: Customer Service Administrator located in Deeside, working Monday to Friday from 9:00am to 5:00pm.
  • The ideal candidate should have good administration experience, preferably within a manufacturing environment.
  • Key responsibilities include providing sales and administrative support, managing customer communications, and handling complaints.
  • Candidates should possess previous customer service experience and general office administration skills, with a preference for SAP knowledge.
  • The salary for this position is competitive, and a minimum of 2 years of relevant experience is required.

Job Description

Position: Customer Service Administrator

Location: Deeside

Hours: Monday- Friday 9:00am-5:00pm

HR GO recruitment are currently recruiting a Administrator for our client in Deeside the idea candidate will have good administration preferably within a manufacturing environment.

Duties:

Providing sales and administrative support to the Sales Managers, working closely with customers to support existing and ongoing orders, checking stock and availability, ordering products, liaising with production for lead times. Communicating with customer, to understand their requirements, update them on time lines, handle any complaints and provide them with end-to-end administrative support from point of order through to dispatch.

Skills and Requirements:

  • Computer literate - specific experience of MS office in particular Word, Excel & Outlook
  • SAP knowledge would be preferable, but training will be given
  • Previous customer service experience, ideally gained within a manufacturing environment
  • Experience of general office administration & working closely with colleagues in other departments.

Please call Nicola at HR GO recruitment on (phone number removed) for more information or email (url removed)

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