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Our client is seeking a dynamic, experienced, and commercially astute Customs and Quality Controller. This is a key role spanning all divisions of the business. Reporting directly to the leadership team, you will be responsible for establishing and managing a fully compliant customs function for road freight exports and imports while leading company-wide quality and compliance initiatives. This includes overseeing regulatory and accreditation standards (ISO, AEO, Ecovadis, ASA), improving internal processes, and managing the compliance administration function.
Salary £ NEG Full time on site role
Duties Include:
- Lead the establishment and day-to-day management of a dedicated customs office for road freight imports and exports.
- Ensure full compliance with HMRC customs procedures, including CDS declarations.
- Develop and maintain SOPs for customs clearance processes.
- Train and support relevant staff while managing relationships with brokers and border authorities.
- Lead efforts to secure and maintain certificates, such as ISO 9001/ISO 14001/ISO 27001
- Compliance
- Operational Support
- Audits and quality control
- Contract & Commercial Support
What qualities you need:
- Proven experience in customs, quality assurance, and logistics operations.
- In-depth knowledge of HMRC processes, CDS declarations, ISO standards, and freight compliance.
- Track record in managing audits and accreditation processes (e.g., AEO, Ecovadis).
- Strong leadership, training, and mentoring skills.
- Excellent communication and analytical abilities.
- Familiarity with customs software and compliance tools is advantageous.
