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About the Role
We are seeking a motivated, technically minded, and results-driven Internal Sales Representative to join our dynamic team. This role suits someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has the technical knowledge to provide accurate product advice. You will play a key role in identifying sales opportunities, supporting customers with technical queries, and contributing to business growth.
Key Responsibilities
Respond promptly to inbound calls (target: 80% answered within 5 seconds).
Process orders and quotations live over the phone.
Interpret technical drawings to prepare accurate quotations and perform take-offs.
Maximise sales opportunities from all enquiries to generate orders.
Ensure all enquiries are handled efficiently and professionally.
Undertake prospecting tasks (no cold calling - focus on existing customers).
Build and maintain strong relationships with new and existing customers.
Liaise with Purchasing, Accounts, and Transport departments.
Qualifications & Skills
Proven experience in internal sales or a similar role.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to read and interpret technical drawings.
Self-motivated and results-driven approach.
Commitment to delivering exceptional customer service.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
