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Job Title: Junior Client Services Executive
Location: Rainham
Working Pattern: Full Time (Monday to Friday, 8:30 AM - 5:00 PM)
Are you ready to jumpstart your career in client services? Our client, a dynamic and growing organization, is looking for a cheerful and motivated Junior Client Services Executive to join their vibrant team! This is your chance to be part of a fast-paced environment where your contributions matter every day!
What You'll Do:
As a Junior Client Services Executive, you'll play a pivotal role in ensuring our customers receive top-notch service. Your responsibilities will include:
Opportunity Management: Follow and progress customer opportunities through to completion using our CRM system.
- Customer Liaison: Keep customers informed about their quotations and provide them with a single point of contact for all inquiries.
- Sales Support: Identify and present additional opportunities to upsell our products and services.
- Administrative Excellence: Ensure all admin tasks are completed accurately and in a timely manner, including job packs and purchase orders.
- Team Collaboration: Coordinate with internal teams to facilitate quotes and manage client portal updates.
What We're Looking For:
We want someone who is proactive, has a cheerful outlook, and possesses the following skills:
Technical Proficiency: Excellent IT skills with Microsoft Excel, PowerPoint, Publisher, and Word.
- Sales Acumen: Proven ability to upsell and demonstrate commercial awareness.
- Communication Skills: Professional written and verbal communication abilities, ensuring clear and concise information delivery.
- Database Navigation: Experience with CRM systems and the ability to navigate databases effectively.
- Prioritization Skills: Strong organizational skills to manage multiple tasks in a dynamic environment.
- Driving License: A clean UK driving license is essential for this role.
Why Join Us?
- Growth Opportunities: We're committed to your personal and professional development.
- Dynamic Environment: Work in a fast-paced team that values innovation and initiative.
- Impactful Role: Your contributions will directly influence our customer satisfaction and business growth.
Measures of Success:
Success in this role will be measured by your ability to meet deadlines, increase business from existing customers, and effectively gather customer feedback.
Ready to make a difference? If you're cheerful, enthusiastic, and eager to take on new challenges, we'd love to hear from you!
How to Apply:
Please submit your CV detailing your relevant experience and why you're the perfect fit for the role.
Join us in providing exceptional service and creating lasting customer relationships! Your journey starts here!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
