At Thames Water, we’re on a mission to deliver life’s essential service to 16 million customers across London and the Thames Valley. As the UK’s largest water and sewerage company, we play a vital role in supporting growth and development throughout the region.We now have an exciting opportunity for a Design Estimator to join our forward-thinking Developer Services team on a 7 – 9 month Fixed Term Contract. If you’re looking for a role where you can make a real difference to communities, work collaboratively, and be part of a dynamic team that designs over 15,000 new water connections each year, we’d love to hear from you!What you'll be doing as the Design EstimatorYou will be responsible for designing and producing cost-effective quotes for new clean water connections that result in safe and robust connections to our existing network. This role will require you to learn in-depth technical information about providing new water services to our customers and guiding them through the journey from application to connection, delivering first-class service every step of the way.Your responsibilities will include:

Producing accurate designs and quotations for new water connections
Managing customer queries and maintaining clear communication throughout the project lifecycle
Collaborating across departments to protect our assets and meet customer needs
Ensuring compliance with company standards, CDM, and Health & Safety legislation
Identifying opportunities to streamline and improve the customer journey

What you should bring to the role

A customer-first mindset with strong communication and problem-solving skills
A team player with the ability to work under pressure and meet performance targets
Ideally, a background in engineering or a STEM discipline (degree/diploma level or equivalent)
Previous experience in a customer-focused or technical role, particularly if you’ve handled complaints or worked with design/estimation
IT literacy and the ability to quickly learn company systems and processes
Knowledge of water networks and HSE/CDM regulations (desirable, not essential)

This role is Hybrid - 36 hours a week, Monday to Friday, between 8 am and 4 pm or 9 am to 5 pm.What’s in it for you?

A starting salary of £30,000 per annum.
Annual Leave: 25 days holiday. (Plus bank holidays)
Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
Personal Medical Assessments – Open to all once a year.
Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Find out more about our benefits and perks.

Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.So, if you’re looking for a sustainable and successful career where you can make a daily difference in millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Design Estimator

Senior Mechanical Product Design Engineer

Entry Level IT Field Engineer

Architectural Technician