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- Install and maintain SmarterDM heating and AC control systems across UK customer sites
- Conduct site risk assessments and work safely according to company health & safety procedures
- Complete documentation, reports, and ticketing system updates (Jira) promptly and accurately
- Provide on-site customer support and product training where required
- Collaborate with the Customer Experience Team and contribute to system/process improvements
- Maintain tools, vehicles, and equipment in safe working condition
- Mentor new team members and engage in personal development through reviews and training
- Uphold company values, treat customers fairly, and consistently deliver a high-quality service
Essential Qualifications & Skills:
- NVQ Level 3 (C&G 2357), AM2, and 18th Edition Wiring Regulations (BS7671)
- Strong electrical systems knowledge and proven field service/customer support experience
- Good communication, organisation, and IT literacy
- Ability to work independently and self-manage tasks
- Full, clean UK driving licence
Desirable Skills:
- Experience with control/communication systems
- Mentoring or training experience
- Escalation handling
ACS are recruiting for a Field Electrical Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Electrical Engineer submit your CV including an outline of your experience as a Field Electrical Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Electrical Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Electrical Engineer role you desire.
