Client Delivery Lead

As a Client Delivery Lead, you will design and deliver impactful learning and development programmes that help clients unlock the full value of Lumina Learning solutions. You’ll lead workshops, product qualifications, and coaching programmes, transferring your expertise to address diverse organisational challenges.

You will also act as a trusted partner to the commercial team, providing subject matter expertise, supporting client relationships, and ensuring smooth delivery of projects. From discovery to design, facilitation, and post-delivery evaluation, you’ll oversee the full client journey — ensuring high-quality, transformative experiences that reflect Lumina Learning’s mission of growth through self-awareness.

• Design & deliver engaging workshops, programmes, and product qualifications
• Partner with clients to understand challenges and tailor Lumina Learning solutions
• Lead facilitation of workshops, coaching, and training programmes
• Support commercial growth by collaborating with the business development and account management teams
• Oversee projects end-to-end, from scoping and design through to delivery and evaluation
• Coordinate resources and manage budgets to ensure timely, high-quality delivery
• Organise practitioner events (team days, UK/global Practitioner calls) to engage and grow the community

• Proven experience in programme design and facilitation
• Strong presentation, coaching, and public speaking skills
• Commercially aware with the ability to build trusted client relationships
• Organised and proactive, confident managing multiple projects to deadline
• Digitally savvy and quick to learn new systems, with solid Microsoft Office skills
• Excellent written and verbal communication skills, fluent in English
• Eligibility to work in the UK

• Degree-level education in a relevant field
• Coaching certification
• Lumina Spark or other Lumina Learning qualifications.

• A collaborative team player who thrives on shared success
• Driven and self-motivated, with initiative and a solutions-focused mindset
• Innovative and creative, you don’t just think outside the box, you redesign it
• Resilient and ambitious, with a passion for continuous improvement
• Curious and inquisitive, always ready to learn and grow
• Professional, reliable, and client-focused, with a can-do attitude
• Aligned with Lumina Learning’s values and committed to fostering inclusive growth.

To apply for the role please complete the role application form using the link in this advert. This will require you to set up an account with Lumina Learning. Once you have set up an account you will find two tasks under ‘Task to Complete’:

• Select the Lumina Spark questionnaire task to complete the Application Form and share your CV with us.
• The second task is for you to complete the Lumina Spark & Lumina Emotion questionnaire; you will be prompted to complete this at a later stage of the process.

These questionnaires help us understand more about your personality and behavioural style and will give you an idea of what we do at Lumina Learning. Set aside around 20 minutes to complete each questionnaire in an undistracted environment. Once final selections are made, you will receive a copy of your Lumina Portraits, giving you a practical lens to understand your own style and how others might perceive you.